NEW WaterSmart Card Graphic

WaterSmart - A New Way to Pay

Welcome to WaterSmart, Canyon's new and improved, free water management tool and online payment portal for City of Canyon water customers. This will be the only way to pay online starting June 1, 2023.

Customers are still able to pay with a bank draft, check, cash, or in person. The only change being made is to online payments and card draft payments.

Click here to visit WaterSmart.

With WaterSmart, you can

  • View and pay bills
  • Track daily water usage
  • See how your usage ranks compared to similar households
  • View Tips on how to save
  • Sign up for leak alerts, and more!

Online payment options include: 

  • Debit Card
  • Credit Card
  • PayPal
  • PayPal Credit
  • Venmo
  • Google Pay
  • Apple Pay

Frequently Asked Questions:

Do I need to re-submit the form if I'm on auto-draft with a bank account?
No, if you signed up through the Business Office for a bank draft, you do not need to do anything.

If I'm on card draft with a credit/debit card, what do I do?
Customers paying with card drafts will need to log into WaterSmart and create a NEW auto-draft with your choice of card.

Will my login be the same as my login from Municipal Online?
No, you must create a new account with a new login. You will need your account number and the service zip code (79015).

Do I have to have a login to pay my bill?
No, you do not have to have a login. WaterSmart has one-time payment options. If you would like to set up an auto-draft or have the website remember your payment information, a login is needed.

Can I still pay at the Business Office, over the phone, or by mailing a check?
Yes! All these options are still available. The only option that has changed is online payments.

Vertical Bill Insert June 2023

The City of Canyon Utility Billing Department will be hosting many ways to offer help when signing up for your WaterSmart service. Customers wishing to sign up with help from a City staff member can do so in one of two ways:

1. Come and Go Event | June 6th from 4-6 pm | Canyon Area Library

This come-and-go event will have City of Canyon employees available to help you create a WaterSmart account and walk you through the new online payment options.

Refreshments will be available.

Attendees will be entered into a drawing for one of eight $25 gift cards.

2. By Appointment | June 7: 1-4 pm, June 8: 9am-noon | City Hall

Can't make it to the event?
Make an appointment by calling (806) 655-5003 and schedule an appointment to sit down with a City of Canyon employee. You will create a WaterSmart account and learn the new online payment options.